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Trade Terms
Transparent · Broker-to-broker friendly. All terms below are standard offers · custom arrangements available on request.
Payment Methods
- Wire (T/T)
- Standard method · 1.5% discount off list price · settlement 1-2 business days · USD/EUR bank details on quote
- PayPal
- Available up to $5,000 per order · 3.9% surcharge · instant settlement
- Credit Card
- Visa · Mastercard · AMEX · up to $10,000 · via Stripe · 2.9% surcharge
- Net 30
- Available after 3rd successful order · credit check required · Dun & Bradstreet report reviewed
- Net 60
- Enterprise brokers only · minimum $50k annual volume · 2 trade references required
- Escrow
- Via Escrow.com · buyer-side hold · release on delivery confirmation · buyer pays escrow fee
Shipping & Delivery
- Same-Day Cutoff
- 16:00 CST (China · GMT+8) · orders paid before cutoff ship same day
- DHL Express
- Global · 3-5 days · door-to-door · signature required · standard method
- FedEx Priority
- Global · 2-4 days to US/EU · higher cost · fastest option
- UPS Worldwide Saver
- Alternative for EU · 3-5 days · reliable customs handling
- Sea Freight
- Bulk orders > $20k · 25-40 days · significant cost savings · quote on request
- Local Delivery
- Shenzhen / Shanghai / Hong Kong · next-day · truck delivery available
Cancellation & Return
- Cancellation
- Before shipment · full refund minus 2% processing · after shipment · not accepted (except quality)
- Return · Quality
- 30-day return window on verification failure · full refund + return shipping
- Return · DOA
- Dead-on-arrival units · replaced free within 60 days
- Return · Wrong Ship
- Our error · 100% refund + expedited replacement
Volume Discounts
- > $10,000
- -2.0% off list
- > $50,000
- -4.0% off list
- > $200,000
- -7.0% + free DHL
- > $500,000
- custom · call sales
Discounts applied automatically at quote. Volume aggregated per calendar quarter.
Insurance
- Standard
- Included up to $1,000 per shipment
- Extended
- Up to $500,000 per shipment · 0.4% of insured value
- Warehouse
- Full inventory covered under our policy
Currency & Tax
- Primary
- USD · EUR · GBP · CNY · JPY
- Invoice Format
- Commercial invoice · VAT-compliant (EU · UK)
- Duty · Tax
- Buyer responsibility · DDU by default · DDP on request
- Ex-Works
- Available from Shenzhen / HK / Rotterdam warehouses
Need custom terms? Enterprise buyers welcome · MSA available · SLA-backed agreements · contact regional sales.